Responsible Gaming
Gambling Should Be Entertainment
At Star Casino Online, we believe gambling should be enjoyed as a form of entertainment only. Gambling is not a way to earn money, solve financial problems, or generate income. Always gamble only with money you can afford to lose, and never view it as an investment or a solution to financial difficulties.
If you find yourself gambling beyond entertainment purposes, it's important to seek help immediately.
Age Verification
Star Casino Online is only available to persons aged 18 years or older in Australia, or the legal gambling age in your state/territory. By using this website, you confirm that you meet the legal age requirement in your jurisdiction.
Parents and guardians: if you're concerned about a minor's access to gambling content, please use parental controls and speak with them about responsible gaming.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. Be aware of these warning signs:
- Chasing Losses: Continuing to gamble to recover money you've lost
- Hiding Gambling Activity: Being secretive about how much you gamble or how much money you've spent
- Increasing Bets: Needing to bet larger amounts to get the same excitement
- Neglecting Responsibilities: Gambling interferes with work, study, family, or relationships
- Loss of Control: Unable to stop or reduce gambling despite wanting to
- Financial Strain: Borrowing money or using credit to fund gambling
- Mood Changes: Becoming irritable, anxious, or depressed when not gambling
- Failed Attempts to Quit: Multiple unsuccessful efforts to cut back or stop
- Lying About Gambling: Deceiving friends or family about gambling habits
- Escapism: Gambling to escape problems or negative feelings
If you recognise any of these signs in yourself or someone you know, seek support immediately.
Self-Help Tools & Responsible Gaming Features
Star Casino Online provides several tools to help you maintain control over your gambling:
- Deposit Limits: Set daily, weekly, or monthly deposit limits to control spending
- Loss Limits: Set a maximum amount you're willing to lose over a specified period
- Reality Checks: Receive notifications during play sessions to remind you how long you've been gambling
- Session Time Limits: Automatically end your session after a set period of time
- Self-Exclusion: Temporarily or permanently exclude yourself from your account if you need a break
- Account Closure: Request permanent closure of your account at any time
We encourage you to use these tools proactively. Speak with our customer support team if you need help setting up any responsible gaming features.
Support Organisations & Helplines
If you or someone you know is struggling with problem gambling, free, confidential support is available:
Australia
- Gambling Help Online – Free online counselling and support service
Website: www.gamblinghelponline.org.au
Phone: 1800 858 858 (toll-free, 24/7) - Gambler's Help – Counselling and support across Victoria and NSW
Website: www.gamblershelp.com.au - Gambling Help Queensland
Phone: 1800 006 789 (toll-free)
United Kingdom
- GamCare – Free support and information
Website: www.gamcare.org.uk
Phone: 0808 802 0133 - GamStop – National self-exclusion scheme
Website: www.gamstop.co.uk
Canada
- Responsible Gambling Council
Website: www.responsiblegambling.org
United States
- National Council on Problem Gambling
Website: www.ncpgambling.org
National Problem Gambling Helpline: 1-800-522-4700 (toll-free, confidential)
Germany
- Bundeszentrale für gesundheitliche Aufklärung (BZgA) – Federal Centre for Health Education
Website: www.bzga.de
All services listed are confidential and free of charge. Seeking help is a sign of strength, not weakness.
If You Need Help, Reach Out Now
Do not wait. If gambling is causing you distress, financial hardship, or affecting your relationships and wellbeing, support is available immediately:
- Call a helpline (numbers listed above)
- Visit an organisation's website to access online counselling or chat services
- Speak with a trusted friend, family member, or healthcare professional
- Use the self-exclusion tools on this website to take a break from gambling
Recovery is possible. Many people have successfully overcome problem gambling with professional support. You are not alone, and help is within reach.